Date: Tue, 26 Aug 2003 08:39:19 EDT
From: Eilene
To: Hot Deals Maniac
Subject: Cendyne Posting

Hi --

Just wanted to let you know that although I received my long awaited $40
rebate check from Cendyne for a CD Player/burner last week, two days
prior to your posting their demise, I deposited the darned thing the same
day and now, I've been told it bounced and bounced and bounced......

Just thought I'd share that with you in case your members receive a check
from them, don't deposit it.  I incurred fees when their check bounced -
just found out about the fees and the check bouncing this morning.  Let
me see if Staples will honor the rebate.....


Date: Sun, 31 Aug 2003 23:00:56 -0500
From: David K.
To: Hot Deals Maniac
Subject: Cendyne Rebate NSF

I also wanted to post a note to you about a $30 CenDyne Rebate check that
came back NSF. (Along with $5 in Fees from the fine folks at Wells
Fargo.  I would have been happier if the check wouldn't have come.  I
suppose that I'll visit the local Office Max and see what they have to
say...


Date: Wed, 10 Sep 2003 10:35:22 -0500
From: Walter
To: Hot Deals Maniac
Subject: Cendyne / Staples rebate check

Got a $40 check in the mail yesterday with this message on the bottom of it:

Thank you for your purchase of internal 52X24X52 ode cd-rw.
We apologize for any delay you experienced in receiving this check.
However, CenDyne, Inc the sponsor of the rebate promotion, has been placed 
in a receivership by the California cours, and has ceased funding this 
rebate program.

We are happy to inform you that Staples, Inc, the retailer from whom you 
purchased your Cendyne/PGI/Verbatim product, has chosen to fund your rebate 
check in the place of Cendyne, in order to ensure the best possible 
experience for you as valued Staples customers.


Date: Wed, 10 Sep 2003 15:54:09 -0400
From: S. K.
To: Hot Deals Maniac

Below is the e:mail I received from the company handling the receivership
of Cendyne.  Since I have this in writing from a law firm (call me naive)
I thought it would be okay to deposit the check.  The bank did refund my
service fee.  I also wrote to Staples but never heard back from them.
Just thought I'd keep you posted.  

*************************************
We are responding to your e-mail regarding the 'CenDyne' Receivership.

On August 14, 2003 the Superior Court of California placed CenDyne
Incorporated in Receivership.  The Receiver determined that the business
could not continue and the company has closed. CenDyne will not ship any
more products.  Additionally, CenDyne can no longer provide warranty
service, and will not accept or process rebate certificates.  Approved
rebate certificates will be included in a future claim administration
process.  In a few weeks the Receiver will notify you about your
eligibility on approved rebates.  We are arranging to obtain the
consumer database such as names and addresses of eligible rebate
claimants from Parago.

CenDyne Inc. no longer has telephone tech support.  Please go to our web
page at www.cendyne.com/support for online help and to read FAQ^Òs.

If you have attempted to cash a CenDyne rebate check and it did not
clear please instruct your bank to re-present the rebate check.
Regarding this, you may wish to contact Parago on (877) 580-3348 for
additional information.  If you have an un-expired rebate check, we
understand from Parago that it should clear and therefore you should
feel free to cash it.

While the Receiver cannot reimburse you with the fees assessed by your
Bank, you may wish to show this mail to your Bank and explain the fact
that both Parago and the Receiver have requested that the returned
check be re-deposited in view of the extraordinary situation, your
bank might consider waiving such charges as it is apparently not your
fault.

Thank you for your patience and understanding.


Date: Wed, 10 Sep 2003 16:56:55 -0500
From: Travis C.
To: Hot Deals Maniac
Subject: CenDyne & Fry's

Just wanted to share my experience at Fry's this week attempting to get
my $30 CenDyne rebate from them.
 
I bought a DVD burner at Fry's in June and went to that store the other
day to talk to the manager about the $30 CenDyne rebate.  I had my
original reciept and copies of my rebate submission.  I finally got a
moment with the store's Assistant Manager and explained my predicament to
him.  He, of course, was aware of CenDyne's bankruptcy, but he said that
he'd need a letter saying that my rebate was denied or something to that
effect.  I told him that I thought I'd be waiting a long time for that,
and that it's a 40 mile drive round-trip, and I'd like to get this
resolved today.   I told him that other people's rebate checks were
bouncing and that I had spent $3000 on other items the day I bought the
DVD burner.  After a few minutes of persistence, he agreed to a $30 price
match on the burner.
 
Thank you for a great website.
 

Date: Wed, 10 Sep 2003 13:54:10 -0400 (EDT)
From: A. D.
To: Hot Deals Maniac
Subject: Staples Rebates

Saw your recent post about Staples fulfilling Cendyne rebates. That's
about on par for Staples. I had a big problem with Parago (they had
authorized a $50 rebate for me seven times but still had not sent it)
and after writing to Staples, they took care of it within two weeks
with a check straight from them.

Staples gets two thumbs up from me for customer service and not always
just thinking of the bottom line.